Purpose limitation
trusted888 collects personal information only for the purposes described in this policy. Data is not used for unrelated commercial objectives without consent where required.
trusted888 data & privacy
Privacy Policy for Malaysian Users of trusted888
This Privacy Policy explains what personal information trusted888 may collect, how it is used, who it may be shared with, how it is protected, and what rights you hold as a Malaysian user of this website.
Effective date: 1 January 2026
Our privacy principles
Six commitments that shape how trusted888 handles your data
Data minimisation
trusted888 requests only what is reasonably necessary. Providing unnecessary details is not required, and users should avoid submitting sensitive information not specifically requested.
Accuracy
Reasonable steps are taken to keep held information accurate. Users should inform trusted888 of significant changes to account or contact details without unnecessary delay.
Security
Appropriate organisational and technical measures protect personal information against unauthorised access, alteration, disclosure and accidental loss.
Retention limits
Information is kept for no longer than reasonably necessary to fulfil the stated purpose or meet a legal obligation, after which it is deleted or anonymised.
User rights
Malaysian users hold rights regarding access, correction, objection and, in some cases, deletion of their personal information, subject to applicable law.
Introduction
This Privacy Policy applies to personal information collected, processed or held in connection with your use of the trusted888 website at trusted888.cam. It should be read together with the trusted888 Terms & Conditions, which govern acceptable use and account obligations.
trusted888 is an English-language entertainment information website created for Malaysian users. Content covers online casino categories, sports betting concepts including EPL and Liga Super Malaysia markets, MYR payment guidance, bonus explanations and responsible play information. By accessing or continuing to use trusted888, you acknowledge that you have read and understood this Privacy Policy.
trusted888 complies with applicable Malaysian data protection requirements. If a specific provision of this policy conflicts with a mandatory legal requirement, the mandatory requirement prevails to the extent of the inconsistency.
Definitions
- "Personal information" means any data that identifies or could reasonably identify you as an individual, alone or in combination with other information.
- "Processing" means collecting, recording, organising, storing, retrieving, using, disclosing, transmitting or deleting personal information.
- "trusted888", "we", "our" or "us" refers to the publisher and operator of trusted888.cam.
- "User", "you" or "your" means any individual who accesses or uses trusted888.
- "Service providers" means third-party companies and individuals engaged to provide functions necessary for trusted888 to operate.
- "Consent" means a freely given, specific and informed indication of agreement to the processing of your personal information for a stated purpose.
Personal Information We May Collect
trusted888 may collect personal information in the following categories depending on which features you use and what information you voluntarily provide.
| Category | Examples | How collected |
|---|---|---|
| Identity information | Full name, date of birth, identity document number | Registration or verification request |
| Contact information | Email address, mobile number, city (e.g. Kuala Lumpur, Penang) | Account setup or support enquiry |
| Financial information | Payment method type, MYR transaction reference, last four digits | Deposit, withdrawal or payment verification |
| Technical information | IP address, browser type, device model, operating system | Automatic collection via server logs |
| Usage information | Pages visited, session duration, click paths, referral source | Analytics and cookie tools |
| Communications | Support messages, feedback, verification enquiries | Email, live chat or contact form |
Important: Never include your password, full card number or one-time
verification code in any message sent to trusted888 support.
How trusted888 Uses Personal Information
Personal information collected by trusted888 may be used for the following purposes:
- Creating and managing your account, including identity and age verification to confirm you are 21 or above.
- Processing MYR deposits, withdrawals and related payment instructions through channels such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank and Hong Leong.
- Responding to support enquiries, complaints and requests for information.
- Administering promotions, bonuses, loyalty points and VIP tier benefits subject to applicable terms.
- Detecting, investigating and preventing fraud, money laundering, underage access, duplicate accounts and other prohibited conduct.
- Monitoring and improving website performance, security and user experience.
- Complying with applicable legal and regulatory obligations.
- Sending service-related communications such as account notices, payment confirmations and policy updates.
trusted888 does not use personal information to make fully automated decisions that produce significant legal effects without human review unless otherwise disclosed and permitted by applicable law.
Legal Basis for Processing
trusted888 processes personal information on one or more of the following grounds, depending on the specific activity and applicable law:
- Contractual necessity — processing required to provide services you have requested or to carry out pre-contractual steps at your request.
- Legal obligation — processing necessary to comply with a law, regulation or court order applicable to trusted888.
- Legitimate interests — processing for purposes such as fraud prevention, website security, analytics and service improvement, where those interests are not overridden by your rights.
- Consent — where you have given clear, specific consent for a purpose not otherwise covered, such as receiving certain marketing communications.
Where trusted888 relies on legitimate interests, a balance is conducted to ensure the processing does not unjustifiably interfere with your privacy rights. You may request further information about that assessment.
Sharing Personal Information
trusted888 does not sell personal information. Data may be shared in the following circumstances:
- Service providers — companies that assist with hosting, analytics, email delivery, payment processing, identity verification and customer support, bound by appropriate data processing agreements.
- Legal requirements — authorities, courts or regulatory bodies when required by applicable law, valid legal process or legitimate national security request.
- Fraud and compliance — parties involved in investigating fraud, money laundering, prohibited conduct or account security incidents where disclosure is lawfully justified.
- Business transfers — in the event of a merger, acquisition or sale of assets, personal information may be transferred subject to appropriate safeguards and continued compliance with this policy.
Where personal information is transferred to a service provider located outside Malaysia, trusted888 takes reasonable steps to ensure an equivalent level of protection applies through contractual or other appropriate mechanisms.
Payment and Financial Data
Financial information related to MYR transactions, including payment method references and transaction identifiers, is processed for the purposes of completing deposits and withdrawals, verifying payment ownership and meeting applicable financial compliance requirements.
Full card numbers are not stored by trusted888 beyond the minimum period technically necessary for a transaction. Payment processing may involve third-party providers operating under their own security standards and privacy policies. Payment method ownership must be in your own name unless trusted888 expressly permits another arrangement.
Security reminder: trusted888 will never ask for your full card number,
CVV, PIN, banking login credentials or complete eWallet password through email, live chat
or any support channel.
Cookies and Tracking Technologies
trusted888 may use cookies and similar technologies to support website operation, remember preferences, maintain session security and analyse how users navigate the site. The following broad categories of cookies may be present:
- Strictly necessary cookies — essential for core functions such as session management and security. These cannot be disabled without affecting basic usability.
- Functional cookies — remember your preferences such as language setting and display choices between visits.
- Analytics cookies — collect anonymous or pseudonymous data about page visits, click paths and session duration to help improve the trusted888 experience.
Most browsers allow you to control, block or delete cookies through their settings. Blocking certain cookies may affect your experience of trusted888. Where consent for non-essential cookies is required, trusted888 will present an appropriate notice.
Data Retention
trusted888 retains personal information for as long as reasonably necessary to fulfil the purposes described in this policy, to maintain account records, to respond to queries or disputes, and to meet applicable legal retention obligations.
When personal information is no longer needed for any of those purposes, trusted888 will delete or anonymise it within a reasonable period, subject to any mandatory minimum retention period required by law. Transaction and identity records may be retained for longer periods where required for anti-money-laundering or regulatory purposes.
Security Measures
trusted888 implements technical and organisational security measures appropriate to the sensitivity of the personal information held. These measures include access controls, encryption in transit, system monitoring and security review processes. No online system can guarantee absolute security; users also bear responsibility for maintaining strong account credentials and reporting suspected breaches promptly.
In the event of a personal data breach that creates a real risk of harm, trusted888 will take appropriate steps in accordance with applicable law, which may include notifying affected users or relevant authorities where required.
Your Rights as a Data Subject
Subject to applicable Malaysian law and any lawful restriction, you hold the following rights in relation to personal information held by trusted888:
Right of access
Request a copy of personal information held about you and an explanation of how it is processed.
Right to correction
Request that inaccurate or incomplete personal information be corrected or updated without undue delay.
Right to withdraw consent
Where processing is based on consent, withdraw that consent at any time, without affecting prior lawful processing.
Right to object
Object to processing based on legitimate interests where your particular circumstances justify it.
Right to erasure
Request deletion of personal information where no lawful basis for retention applies and no mandatory obligation requires it to be kept.
Right to restrict processing
Request a temporary restriction on processing in specified circumstances, such as while accuracy is contested.
To exercise any of these rights, submit a clear written request to the contact details in Section 14. trusted888 will respond within a reasonable period and may need to verify your identity before fulfilling a request.
Minors and Age Restriction
trusted888 is intended exclusively for adults aged 21 and above. trusted888 does not knowingly collect personal information from individuals below this age. If trusted888 becomes aware that personal information from a minor has been collected without appropriate consent or verification, that information will be deleted.
Users must not use trusted888 features on behalf of a minor or permit a minor to access gambling-related content through their device. Where age verification is requested, providing false information to circumvent the check is a breach of the trusted888 Terms & Conditions.
Updates to This Privacy Policy
trusted888 may update this Privacy Policy when operational practices, website features, applicable law or security requirements change. The effective date near the top of this page reflects when the current version took effect. Where changes are material, trusted888 will take reasonable steps to draw them to your attention, which may include a website notice.
Continued use of trusted888 after a revised policy is published constitutes acceptance of the updated terms to the extent permitted by applicable law. Users who do not agree with a material change should stop using trusted888 and contact support regarding any open account matters.
Contact Us
For questions, correction requests, access requests or complaints about this Privacy Policy or trusted888 data practices, contact the support team using the details below. Include your full name, account email and a clear description of the matter. Do not include passwords, full card numbers or one-time verification codes in any message.
Support email
Response language and hours
English, 24 hours daily — Malaysia Time
Further information about user rights and available remedies is also available through the trusted888 FAQ page.
Return to the trusted888 homepage
Browse Malaysia-focused casino categories, MYR payment guides, sports betting information and responsible play resources after reviewing this Privacy Policy.